Transaction Manager

Transaction Manager

Bath Volkswagen is a proud Volkswagen centre within a respected, family-owned Group, committed to delivering premium customer experiences and disciplined commercial performance.

We are seeking an accomplished Transaction Manager to play a central role in driving sales excellence, strengthening process consistency and ensuring high-quality customer outcomes across every transaction.

This is an opportunity to join a centre with clear expectations, strong team capability and the ambition to perform at the highest level.

Key Responsibilities

As Transaction Manager, you will provide visible and structured leadership within the Sales department. Working closely with the Head of Business and Sales Manager, you will support the delivery of strong financial results while upholding the standards expected of both the Volkswagen brand and a regulated credit broker.

You will lead from the front, supporting Sales Executives in building robust, well-qualified deals and ensuring finance conversations are professional, transparent and aligned to customer needs. You will reinforce a disciplined approach to part-exchange appraisal, deal construction and documentation, protecting both margin and customer confidence.

Success in this role is measured not only by volume and contribution, but by the consistency of process, suitability of recommendations and the overall quality of customer outcomes.

Essential Skills and Qualifications

- You are an experienced Transaction Manager with a proven record of delivering strong, sustainable performance within a regulated sales environment

- You understand that finance performance is built on effective qualification, customer understanding and clear communication, not pressure

- You are commercially astute, confident in your leadership, and comfortable operating within FCA expectations, including Consumer Duty principles and conduct rules

- You hold yourself and your team to high standards of professionalism, integrity and accuracy. You are motivated by long-term performance, reputation and customer loyalty, not short-term gain

Experience within a VAG environment would be advantageous; however, we welcome applications from high-calibre individuals from other premium automotive brands.You may also be subject to Financial/Criminal background checks and subject to Conduct Rules,

What you can expect

Most importantly, you will join a centre with clear leadership, aligned expectations and genuine opportunity to build a strong, respected performance culture.

Benefits with the role

Contributory Pension Scheme

We provide a workplace pension scheme through Scottish Widows. If you meet the eligibility criteria, you’ll be automatically enrolled, or you can ask to join at any time. Contributions are based on your full P60 earnings, not just basic salary, with managers receiving a higher contribution rate.

Generous holiday allowance

Our employees receive 30 days’ annual leave, including bank holidays, which increases with length of service.

An extra holiday day to celebrate your birthday

To help you celebrate your special day, all employees receive one additional day of leave each year for their birthday (non‑contractual).

Life assurance scheme

Our life assurance benefit is available to employees who are members of our pension scheme. If you sadly pass away, your nominated beneficiaries will receive a l payment equal to twice your previous year’s P60 earnings.

Employee Assistance Programme (EAP)

Our Employee Assistance Programme, provided through Care First, gives all employees confidential support 24 hours a day, 7 days a week. The service is available to you and your family, including help with mental health, family matters, financial concerns, legal queries, and bereavement.

Manufacturer-led training and career development

We provide manufacturer-accredited training to ensure every employee has the skills and knowledge required to excel in their role. This is complemented by ongoing career development opportunities designed to support your growth and progression within the business.

Car benefit scheme

Our car benefit scheme provides employees and their immediate family access to a wide selection of vehicles across our brands, all available at competitive rates.

Servicing, Parts & Accessory discounts

Our employees can enjoy discounts on servicing, parts, and accessories across our brands.