Waiter

Job description

[Employer hidden — view at passion-project.co.uk], an award-winning wine bar and restaurant is seeking an experienced waiter to join our dynamic team in Bow Lane, City. If you have a keen eye for detail, a warm and welcoming demeanour, and a desire to be part of a vibrant and growing establishment, we want to hear from you!

About Us

[Employer hidden] is not just a wine bar; it's an experience. We are dedicated to providing our guests with outstanding wines from small, independent vineyards around the world. Our curated selection of wines is complemented by a thoughtfully crafted menu that showcases seasonal and locally sourced ingredients. We take pride in creating an atmosphere where our guests can indulge in a memorable dining experience that reflects our passion for both wine and food.

Position: Experienced Waiter with Wine Knowledge

Key Responsibilities

• Greet and seat guests in a courteous and friendly manner.
• Provide exceptional table service by taking orders, serving food, and suggesting wines from over 450 lines from 18 countries.
• Demonstrate a strong understanding of our wine offerings and assist guests in making informed wine choices.
• Maintain a clean and organised workspace, ensuring the dining area is tidy and set up appropriately.
• Collaborate with the kitchen and bar staff to ensure smooth service flow.
• Anticipate guests' needs and respond promptly to requests or concerns.
• Upsell wine options and promote special offerings to enhance the guest experience.
• Process payments accurately and efficiently.

Qualifications

• Proven experience as a waiter in a high-quality dining establishment.
• Basic to intermediate knowledge of wines.
• Excellent communication and interpersonal skills.
• Impeccable grooming and presentation.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service skills with a genuine passion for creating memorable guest experiences.
• Flexible schedule, including availability on weekends and holidays.
• Candidates must be at least 18 years old.

What We Offer

• Competitive salary with tips and service charge.
• Opportunity to work with a diverse and passionate team in a welcoming environment.
• Ongoing training and development in both wine knowledge and service skills. Weekly wine training from our WSET qualified Educator.
• Discounts on wines and dining experiences at [Employer hidden].
• Career growth prospects as we expand and open new locations.

If you are a dedicated and knowledgeable waiter with a love for wine and a commitment to delivering exceptional service, we invite you to join the [Employer hidden] family.

To apply, please submit your updated CV and a brief cover letter outlining your relevant experience and why you're interested in joining our team.