Receptionist
🔒 Confidential Employer
Posted 25 March 2026
LOCATION
Elm Park, London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Answering the telephone
Patient management
Appointment scheduling
Record keeping
Payment processing
Office administration
Stock control
Customer service
FULL DESCRIPTION
Receptionist
[Employer hidden — view at passion-project.co.uk], London
Full Time
Reception
- Answer the telephone in the prescribed manner
- Welcome all patients arriving at the practice
- Ensure that the appointment system is efficient and accurate
- Collect and record patient payments
Administration and finance
- Ensure that patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
- Complete and return relevant forms for NHS and private schemes within a specified timescale
- Encourage prompt payments and chase outstanding debts according to the practice policy
- Liaise with dental laboratories, supply companies and other organisations as required
- Send out patient recalls
- Compile day sheets
- Keep the office, reception area and waiting room clean and tidy
- Deputise for the practice manager
- Organise stock supplies and control
- Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
- Undergo training as may be required to develop your skills and abilities
- Attend refresher and update training for medical emergencies and CPR
- Work at other practice locations from time to time as required
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