Regional Manager

JOB DESCRIPTION

Regional Optical Manager Job South East and London Optical Jobs South East, Greater London, Essex, Surrey, Buckingham, Gloucestershire

Position: Practice Coach/Regional Manager Location: Covering 10 practices within the South East UK and Greater London including Essex, Surrey, Buckinghamshire and Gloucestershire  Hours: Full-time  Salary: Up to £45,000 per annum + car allowance and benefits  Start date: ASAP

About the Role

A leading and growing independent optical group is seeking a Practice Coach to support and develop multiple practices across its UK network. With a strong and expanding footprint, this is an exciting opportunity for an experienced Practice Manager ready to take the next step in their career.

This role is central to driving operational excellence, improving performance, and supporting teams to achieve commercial success. You will work closely with senior leadership and Practice Managers to enhance efficiency, strengthen processes, and deliver outstanding patient experiences.

Key Objectives

• Maintain regular communication with senior leadership and Practice Managers to ensure smooth operations across practices
• Develop, implement, and uphold business standards and best practices
• Improve operational efficiency by refining processes and procedures
• Support revenue growth at both individual practice and group level

Key Responsibilities

• Lead, motivate, and support practice teams in a fast-paced environment
• Deliver practice development plans and resolve operational challenges
• Monitor and analyse performance data to drive productivity and service excellence
• Collaborate with cross-functional teams to improve systems and processes
• Track and improve key KPIs such as sales, conversion rates, average transaction value, and service uptake
• Support implementation of commercial initiatives, promotions, and campaigns
• Coach Practice Managers on financial performance, sales strategies, and KPI management
• Identify underperformance and provide targeted coaching and escalation where required

Skills & Experience Required

• Proven experience in practice development and performance improvement
• Strong leadership and people management skills
• Ability to delegate effectively while maintaining operational oversight
• Experience using practice management systems and adapting to new technologies
• Strong analytical skills with the ability to interpret KPI data and drive action

Desirable Skills

• Excellent communication and relationship-building abilities
• Customer-focused mindset
• Proficiency in Microsoft Office or Google Workspace
• Strong IT skills
• Experience in sales leadership, target setting, and revenue growth within an optical environment

Why Apply?

• Opportunity to step into a strategic, multi-site leadership role
• Be part of a growing and forward-thinking organisation
• Play a key role in shaping performance, culture, and success across multiple practices

If you’re an ambitious Practice Manager or optical professional ready to progress your career, we’d love to hear from you.

About Flame Health Optometry

Flame Health is a specialist Optometry recruitment consultancy with over 25 years’ experience supporting Optometrists across the UK & Ireland. We operate a confidential, consultancy-led recruitment model, ensuring discretion for both candidates and employers.

You can apply or request further information in complete confidence via our website. Alternatively, to apply, or to arrange a confidential discussion, please contact Flame Health:

Freephone: 0800 085 0858 Phone: [contact hidden] Email: [contact hidden]

Flame Health & Associates LLP operates as an Employment Agency and Employment Business.

JOB Details:

• Job Reference: FH39216
• Published: 18th March 2026
• Start Date: 1st June 2026
• Salary: £45,000
• Location: Highams Park
• Employment Type: Permanent

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