Care Assistant Complex Care – Telford, Shropshire

🔒 Confidential Employer
Posted 25 March 2026
LOCATION
Telford
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This role is not offered with visa sponsorship, though the employer is a licensed UK sponsor

SKILLS

Challenging Behaviours Communication Skills Empathy Observational Skills Emotional Resilience De-escalation

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is recruiting for permanent staff to provide care and support to our clients with complex needs in the community. You will be caring for and supporting clients in their own homes and supporting their families and loved ones. The role involves working with vulnerable adults who require help and support which could be one or a combination of the following: clinical, practical, or mental.

Skills & Experience Required

  • Experienced working with Challenging Behaviours in a care environment
  • Excellent communication skills and ability to promote happiness, self-reliance and encourage positive interactions
  • Good practical & observational skills.
  • Flexibility, empathy and approachability.
  • Ability to remain calm in a crisis and be emotionally resilient, and able to handle whatever challenges the day throws at you.
  • You’ll be driven, determined, and passionate about working with complex clients and promoting independence to live their lives to the fullest
  • De-escalation, Restraint or Management of Aggression training an advantage

The reward:

  • From £12.50 per hour
  • Holiday Pay & Pension
  • Loyalty Bonus
  • Employee Assistance Programme, inc 24/7 GP support and MH Support
  • Free Online Training & Induction Changes
  • Staff Referral – £250
  • Career Pathway, Development & Study Support Opportunities
  • Employee of the month prizes
  • Guaranteed Contracted Hours and Overtime Opportunities
  • 24/7 Support

What you’ll need as a Carer Support Worker:

  • A valid right to work in the UK
  • UK Driving licence + access to a car

We are a leading provider of support to people with brain or spinal injuries or those who suffer from a genetic or acquired condition, or Learning Disabilities and/ or challenging behaviours. [Employer hidden] is an award winning CQC “good”rated, rapidly growing, care provider based in Telford who provide complex care services to our clients in their own homes.

[Employer hidden] is an equal opportunity employer.

Apply Online Today:

By submitting this form I give [Employer hidden] the right, under the Data Protection Act 2018 and GDPR, to process my information, including data of a sensitive nature, relating to my application for employment.

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