Care Worker

What to Expect

You will be expected to provide high standards of care as part of a multi-disciplinary team, ensuring that each service user receives safe, effective, and person-centred support at every visit. The role involves a broad range of responsibilities, including supporting new service users as they settle into care arrangements, contributing to the development and review of care plans, and working collaboratively with colleagues to maintain and improve care standards. Domiciliary care involves delivering a wide range of support services and requires flexibility, adaptability, and a patient, compassionate approach. You must treat each service user with dignity and respect, promoting independence wherever possible. Duties may include prompting, assisting with, or administering care tasks in line with training and competence, excluding tasks that are reserved for qualified nursing professionals.

PURPOSE

• To support the physical, emotional, cultural, and social needs of clients using a person-centred approach.
• To promote and uphold clients’ rights, including dignity, independence, choice, privacy, and fulfilment.
• To build and maintain professional relationships with clients, their families, and other stakeholders.
• To work collaboratively with colleagues and support fellow care workers.
• To comply with all regulatory, statutory, and organisational policies, procedures, and guidelines.
• To uphold and promote the professional reputation of the organisation at all times.

RESPONSIBILITIES

Care provision

• Provide personal care and support to clients with a wide range of needs, including assistance with medication, illness, and disabilities.
• Deliver care in accordance with individual care plans using a person-centred and least intrusive approach.
• Promote independence, wellbeing, and self-motivation.
• Assist with personal hygiene and grooming, including washing, dressing, toileting, and continence care.
• Prepare meals and drinks in line with clients’ preferences, dietary requirements, and cultural needs.
• Undertake light domestic duties such as cleaning and laundry as outlined in care plans.
• Use manual handling equipment safely and appropriately.
• Provide companionship, emotional support, and assistance with social activities, including accompanying clients where required.

Communication and Record Keeping

• Maintain accurate, clear, and timely records of care provided and medication administered.
• Regularly review care plans and acknowledge updates.
• Communicate effectively with clients, families, and colleagues.
• Report promptly any concerns relating to client wellbeing, behaviour, or care needs.

Safeguarding and Compliance

• Recognise signs of abuse and report any concerns immediately in line with safeguarding procedures.
• Maintain strict confidentiality of client information.
• Adhere to health and safety, infection control, and safeguarding policies at all times.
• Report accidents, incidents, or risks without delay.

Professional Conduct

• Attend all required training, meetings, and supervision sessions.
• Wear appropriate uniform and use personal protective equipment (PPE) as required.
• Notify the office promptly of any delays or issues affecting service delivery.
• Submit timesheets and records accurately and on time.
• Continuously seek to improve practice and contribute to service development.

CRITERIA

Essential Criteria

You must be a compassionate, patient, and reliable individual with the ability to work independently and as part of a team.

• Excellent timekeeping and organisational skills
• Strong communication skills (reading, writing, and spoken English) – B2 CEFR or equivalent
• Empathy and a caring nature
• A full UK driving licence and access to/ownership of a vehicle (essential)
• Eligibility to work in the UK
• Ability to pass an enhanced DBS check (or overseas equivalent)
• Minimum of 6 months’ relevant experience (training provided if required)
• Completion of the Care Certificate and mandatory training modules

For applicants requiring sponsorship:

• Must meet applicable immigration and suitability requirements for a Skilled Worker visa

Flexible Working

• Shifts are rota-based and may vary depending on service user needs and operational requirements.
• Rotas will be communicated in advance by your Care Coordinator or Manager.
• For sponsored workers, a minimum of 37.5 hours per week will apply in line with sponsorship requirements.
• Overtime opportunities may be available.

Benefits

• Comprehensive, fully funded training
• 28 days’ annual leave (inclusive of bank holidays)
• Workplace pension scheme (NEST)
• Company uniform and PPE provided
• Paid travel time
• Mileage allowance at £0.30p per mile for all work-related travel
• Opportunities for career progression
• Ongoing support from a dedicated management team

Please note: Due to operational demands, particularly during peak periods such as Christmas, New Year, and Easter, annual leave may be restricted and is subject to management approval.

What we offer

· Flexible hours with part-time options for regular days and times – guaranteed hours available.

· Fantastic rates of pay in the industry, with increases for bank holidays.

· Dedicated support from your local manager.

· Opportunities close to home, plus many opportunities for career progression.

Training

Training is mandatory and includes both online and practical elements. Successful completion of training, including moving and handling, is required before undertaking full duties. If you are committed to delivering excellence in care and would like to work for an organisation that values its staff and service users, we would like to hear from you. To be considered for this role, please send an email to [contact hidden] or you can call recruitment team on [contact hidden].

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