Quality Technologist - Operational Pillar

What does a Quality Technologist role mean at [Employer hidden]?

The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients’ distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives.

What’s in it for you?

• Personal growth, including training and development opportunities
• Health Cash Plan
• Subsidised gym membership

What to expect?

• Lead investigations into non conformances (internal, supplier and customer-related) and write investigation reports
• Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/ impact and develop corrective/preventative actions
• Drive corrective and preventative actions and verify their effectiveness to prevent recurrence
• Perform risk assessment to determine the safety and efficacy of the product
• Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses
• Provide trend reports of quality events
• Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required
• Ensure documentation and records are maintained and readily available
• Monitor operation compliance with relevant regulatory, food safety and customer-specific standards
• Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies
• Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier & Co-Manufacturing Support
• Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers/packagers)
• Monitor the performance of suppliers and improvement initiatives as required
• Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products

Does this sound like you?

• Chinese language skills are highly desirable
• Strong understanding of operational quality processes, food safety standards and industry best practices
• Ability to conduct effective root cause analysis and manage CAPAs
• Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication
• Ability to work proactively, prioritise tasks and adapt to a fast-paced environment
• 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry
• Knowledge of industry standards and regulations, including BRC, HACCP, and GMP
• Experience conducting supplier audits and managing corrective action processes

Interested? We would love to hear from you.

Submit your CV by clicking Apply.

If you have any further questions or would like to see the full job description, please email us for an informal chat [contact hidden]