Client Services Manager

Your tasks Task

- You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting - You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one - You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct - You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track - You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients

Your skills Skill

- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency - You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now - You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure - You are commercially minded and able to identify and develop opportunities within existing accounts - You are solution-oriented, structured, and a reliable partner for both clients and colleagues - You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference

Pulse Perks

• Work abroad from any Pulse office
• Career development coaching
• Global get-togethers
• Hybrid & flexible working options
• Central office locations
• Dog-friendly offices

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About Pulse

Co-founded by Lara Daniel and Chris Kastenholz in 2014, [Employer hidden — view at passion-project.co.uk] was born with **a vision to make advertising meaningful**. Since then, we’ve grown to a team of 100+ people in 7 global offices - all pursuing that one vision.

We are a global influencer marketing agency, **enabling brands to win and retain customers on social media.** We are thought leaders in our industry and love to bring ambitious, driven individuals onboard our journey.

As an employer, **we stand for equal opportunities and are committed to diversity in our teams** regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender. We celebrate our differences and are curious to learn from one another, making us stronger as one #PulseTeam.