Retail Betting Assistant — Customer Experience & Promotions

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
Not specified
TYPE
Full-time
LEVEL
Entry-level
SALARY
£36,000 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Skills Communication Skills Problem-Solving Skills Sales Skills Knowledge of Sports and Betting Teamwork

FULL DESCRIPTION

Retail Betting Assistant — Customer Experience & Promotions

Full-Time

24000 - 36000 £ / year (est.)

No home office possible

Retail Betting Assistant — Customer Experience & Promotions

A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in our retail teams. The role involves processing bets, addressing customer queries, and maintaining a welcoming environment. Ideal candidates will have strong customer service skills and a passion for sports and betting.

Benefits include performance bonuses, pension contributions, and mental health support. Join the team and contribute to a responsible gambling environment.

Retail Betting Assistant — Customer Experience & Promotions employer: [Employer hidden — view at passion-project.co.uk] Group

As a leading bookmaker in the UK, we pride ourselves on fostering a vibrant work culture that prioritises customer experience and employee well-being. Our Retail Betting Assistants enjoy competitive benefits such as performance bonuses, pension contributions, and dedicated mental health support, all while working in an engaging environment that encourages personal growth and a passion for sports. Join us to be part of a team that values responsible gambling and creates memorable experiences for our customers.

At a Glance

  • Tasks: Enhance customer experiences by processing bets and addressing queries in a vibrant retail environment.
  • Company: Leading UK bookmaker with a focus on customer satisfaction and responsible gambling.
  • Benefits: Performance bonuses, pension contributions, and mental health support.
  • Why this job: Join a passionate team and make a difference in the world of sports and betting.
  • Qualifications: Strong customer service skills and a love for sports and betting.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 £ per year.

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