Store Manager

Store Manager

It's an exciting time for [Employer hidden — view at passion-project.co.uk] as we prepare to open our new store in Brighton City Centre, mid-September. We are seeking a seasoned, stylish, and dynamic Store Manager with a strong background in retail to join our team. This full-time role is essential for delivering exceptional customer service and supporting the daily operations of our new store.

As the Store Manager, you will be the face of our brand, transforming browsers into buyers and maximizing sales. You will oversee daily operations, maintain high visual merchandising standards, and most importantly, cultivate customer relationships to encourage repeat business both in-store and online.

Join us in this vital role and help us make our Brighton launch a success!

Key Responsibilities

• Grow and develop a new store and act as a brand ambassador for [Employer hidden] in Brighton, UK
• Work towards KPIs and ensure processes are seamless and customer service is the best it can be to meet and exceed daily/weekly targets
• Assist customers, providing product information and recommendations using strong knowledge of the brand
• Maintain store presentation and replenish shop floor
• Manage and organize accurate stock levels
• Handle transactions accurately and efficiently
• Collaborate with team members to ensure an exceptional customer experience and smooth store operations
• Manage weekly deliveries of stock
• Display strong interpersonal skills with all stakeholders

Qualifications

• A proven retail background- men's fashion preferred (2 year minimum)
• Sales management experience overseeing one or more direct reports (1 year minimum)
• People Management experience essential

Skills & Personal Attributes

• Energetic and positive leader
• A passion for style, menswear and the [Employer hidden] brand
• Friendly, customer-focused, and approachable
• Ability to positively and proactively handle customer concerns
• Punctual and dependable
• Resourceful and capable of finding solutions independently or with the team
• Excellent communication and time management skills
• Ability to work in a fast paced environment & think on your feet
• Visual Merchandising experience and a keen eye for detail
• Be disciplined, organized proactive and adaptable
• Experience of stock management procedures along with good communication skills

What We Offer

• Competitive salary + commission
• 28 days annual leave
• Company Pension Scheme
• Generous staff discount in our stores
• Continued career progression and opportunities

At [Employer hidden], our people are our greatest asset. We are committed to fostering a happy, motivated, and productive environment where everyone respects each other, the brand, the product, our customers, our journey, and their role within the business.

How to Apply

Please submit your resume and cover letter to [contact hidden]