Senior Product Manager

What you’ll be doing (in a nutshell):

As our Senior Product Manager, you’ll own the strategy, roadmap and performance of our Perks product, one of the most important and high-margin parts of the [Employer hidden — view at passion-project.co.uk] platform. You’ll also act as custodian of our mobile apps, a key driver of growth and engagement. This is a senior individual contributor role with end-to-end accountability for customer value, commercial performance, and partner impact.

You’ll define product direction, lead delivery, and work hand-in-hand with teams across Engineering, Product Design, Data, Commercial, Finance, CRM and Go-to-Market. It’s a high-visibility role with real influence across the business.

Day-to-day you can expect to:

• Own and evolve the product strategy and roadmap for a core platform product
• Drive delivery momentum that translates into measurable business impact
• Gather, analyse and synthesise customer feedback to inform product decisions
• Engage directly with customers to understand pain points and uncover opportunities
• Translate insights into clear, actionable requirements for new features and improvements
• Partner closely with Engineering, Product Design and Data throughout discovery and delivery
• Coordinate with Marketing, Customer Success and other go-to-market teams on launches and updates
• Act as a subject matter expert, confidently challenging legacy decisions and the status quo

To be successful, you'll have:

• Strong product management experience, ideally with B2C products across web and mobile
• Hands-on experience working with mobile apps and an understanding of how they differ from web
• High agency and confidence working autonomously in a fast-paced environment
• Solid data and analytics capability, using tools such as Mixpanel, Google Analytics, Databricks, SQL or similar
• Experience partnering closely with Engineering, Product Design and Data teams
• The ability to derive insight from both qualitative and quantitative data
• A track record of delivering impact through iterative, outcome-focused product development
• Experience working with multiple business stakeholders and balancing competing priorities

Bonus points if you bring:

• Experience launching products to market
• Exposure to B2B SaaS platforms
• Familiarity with eCommerce concepts
• Experience building AI-powered workflows or working with LLMs