Senior NOC Engineer

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

CCNP BGP Routing Switching Firewalls ITIL Network Engineer

FULL DESCRIPTION

Senior NOC Engineer

Working in our Network Operations Centre as a 3rd line Network Support Engineer to provides support to our managed service clients, fixing faults, planning maintenance.

What you'll be doing:

  • Working in our Network Operations Centre as a 3rd line Network Support Engineer.
  • Diagnose and solve 3rd line problems and incidents with limited supervision and within SLAs.
  • Monitor ticket queues, multitask, and prioritise work by shifting focus as and when required.
  • Troubleshoot system and network problems, ID root cause and escalate when appropriately.
  • Administer and maintain customer infrastructure via change control.
  • Perform RMAs, software upgrades and patch management, for several vendors.
  • Carry out on-site client visits as required.
  • Create technical documents, diagrams, and SOPs whilst maintaining the company's knowledge base.
  • Administer and maintain the company's lab infrastructure.
  • Administer and maintain end user accounts, permissions, access rights and inventory.
  • Support our Services delivery function by generating appropriate reporting.

What you'll bring:

  • Certified CCNP Network Engineer
  • Strong Routing Experience - BGP
  • Must have been exposed to administering and upgrading Routers, Switches, and Firewalls
  • Must be flexible (Participate in On-call Rota and occasional weekend working, and also be part of a shift pattern 0700hrs – 2000hrs Mon – Fri.
  • Palo Alto Firewalls
  • Juniper Apstra
  • Aruba Central and Aruba Switches and Wireless Access Points
  • Cisco and Cisco Meraki Switches and Access Points
  • Must have working knowledge of ITIL processes (Change Management, Incident Management,)

What you’ll gain:

Here at OpticoreIT we believe in investing in our team as we understand that we are only as great as our engineers, so learning and development is a big deal for us. Whether you’re going for a CCNP, CCIE, Hashicorp, Python, Cloud Technology or anything in between OpticoreIT has your back with all our training, labs, courses, and shared knowledge and the most important part it’s all free! On top of that, we also give you:

  • Competitive Salary & discretionary bonus
  • 23 days holiday + bank holidays
  • Private healthcare & dental
  • Pension
  • EV car, workplace nursery, tech, and cycle-to-work salary sacrifice schemes
  • Team & Company Social events
  • EMI share scheme
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