Information Technology Business Relationship Manager

At a Glance

• Tasks: Lead the rollout of digital services in the NHS, ensuring smooth adoption and stakeholder engagement.
• Company: Join a leading consultancy partner driving NHS digital transformation.
• Benefits: Competitive daily rate, remote work flexibility, and impactful project involvement.
• Why this job: Make a real difference in healthcare by enhancing digital services across multiple organisations.
• Qualifications: Experience in Business Relationship Management and change roles, preferably in NHS or public sector.
• Other info: Fast-paced environment with opportunities for professional growth and development.

The predicted salary is between 36000 - 60000 £ per year.

This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner. The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups. The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments.

As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme. You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings.

Key Responsibilities

• Act as the key interface between delivery teams and operational stakeholders during deployment
• Support rollout of digital services across multiple organisations or sites
• Drive stakeholder engagement and ensure readiness for implementation
• Facilitate workshops, training sessions, and onboarding activities
• Identify and manage change impacts across business areas
• Support communication plans and stakeholder updates
• Monitor adoption, gather feedback, and drive continuous improvement
• Manage risks, issues, and dependencies related to deployment and change

Required Experience

• Proven experience in Business Relationship Management, Deployment, or Business Change roles
• Strong experience delivering change within NHS or public sector environments
• Experience supporting large-scale system rollouts or transformations
• Excellent stakeholder engagement and communication skills
• Experience working in Agile or digital delivery environments
• Ability to operate across both strategic and operational levels
• Experience working with consultancy delivery partners
• Background in service rollout, implementation, or transformation programmes
• Familiarity with healthcare systems or operational environments
• Experience supporting training, onboarding, or adoption initiatives

Ideal Candidate Profile

• Business Relationship Manager / Deployment Lead / Change Manager
• Strong experience in rollout and adoption of digital services
• Background in NHS or complex public sector environments
• Comfortable working in stakeholder-heavy, fast-paced programmes

### Information Technology Business Relationship Manager in Newcastle upon Tyne employer: [Employer hidden — view at passion-project.co.uk]

As a Business Relationship Manager within the NHS Digital Programme, you will join a forward-thinking consultancy that prioritises employee development and fosters a collaborative work culture. With opportunities for professional growth and the chance to make a meaningful impact on healthcare transformation, this role offers the flexibility of remote work alongside occasional engagements in vibrant cities like Leeds, Manchester, and London, making it an excellent choice for those seeking a rewarding career in a dynamic environment.