Service Designer

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
Guildford
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£60,000 / year
CATEGORY
Creative & Design
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Service Design User Research Agile Project Management Design Workshops Facilitation Figma Sketch Adobe XD

FULL DESCRIPTION

Join a forward-thinking organisation that values creativity and innovation, where as a Senior Service Designer, you will have the opportunity to shape impactful digital and non-digital products. With a collaborative work culture that encourages professional growth and mentorship, you'll thrive in an environment that prioritises user-centric design and agile methodologies. Located in a vibrant area, this role offers not just a job, but a chance to contribute to meaningful projects while developing your skills alongside industry experts.

Service Designer in Guildford

Guildford

Full-Time

36000 - 60000 £ / year (est.)

No home office possible

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.

Experience Required:

  • 4 to 7 years professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services
  • Knowledge of GDS standards
  • A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design
  • Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations
  • Experience in designing service design blueprints, customer journey and empathy mapping
  • Experience in facilitation of Design Workshops with a variety of stakeholders at all levels of an organisation
  • Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria
  • Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP
  • Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241
  • Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.
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