Service Designer

Service Designer in Derby

Derby

Full-Time

36000 - 60000 £ / year (est.)

No home office possible

At a Glance

- Tasks: Design innovative services and products while collaborating with diverse teams.

- Company: Join a dynamic team focused on creating best-in-class digital experiences.

- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.

- Why this job: Make a real impact by shaping user experiences and driving design excellence.

- Qualifications: 4-7 years in service design, strong portfolio, and proficiency in design tools.

- Other info: Engage in a collaborative environment with opportunities to mentor and lead.

The predicted salary is between 36000 - 60000 £ per year.

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.

Experience Required:

- 4 to 7 years professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services

- Knowledge of GDS standards

- A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design

- Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations

- Experience in designing service design blueprints, customer journey and empathy mapping

- Experience in facilitation of Design Workshops with a variety of stakeholders at all levels of an organisation

- Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria

- Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP

- Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241

- Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.

Should this role speak to you, kindly send a copy of your latest CV to.

Service Designer in Derby employer: [Employer hidden — view at passion-project.co.uk]

Join a forward-thinking organisation that values creativity and innovation, where as a Senior Service Designer, you will have the opportunity to shape impactful digital and non-digital products. With a collaborative work culture that encourages professional growth and mentorship, you will thrive in an environment that prioritises user-centric design and agile methodologies. Located in a vibrant area, the company offers a dynamic atmosphere that fosters teamwork and continuous learning, making it an excellent place for those seeking meaningful and rewarding employment.

Contact Detail:

[Employer hidden] Recruiting Team

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StudySmarter Expert Advice

We think this is how you could land Service Designer in Derby

✨Tip Number 1

Network like a pro! Reach out to your connections in the design world and let them know you're on the hunt for a Service Designer role. You never know who might have the inside scoop on an opportunity or can refer you directly.

✨Tip Number 2

Show off your portfolio! Make sure it’s up-to-date with your best work, especially those real-life product examples and case studies. When you get the chance to chat with potential employers, use your portfolio as a conversation starter to showcase your skills.

✨Tip Number 3

Prepare for interviews by brushing up on GDS standards and usability guidelines. Be ready to discuss how you've applied these in your past projects. This will show that you’re not just a designer, but someone who understands the bigger picture.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented Service Designers like you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Service Designer in Derby

Service Design

User Research

Usability Testing

Design Blueprints

Customer Journey Mapping

Empathy Mapping

Facilitation of Design Workshops

Agile Project Management

Backlog Management

Acceptance Criteria Development

Figma

Sketch

Adobe XD

inVision Studio

Zeplin

Axure RP

Usability Standards

Accessibility Standards

Web Content Accessibility Guidelines (WCAG)

ISO 9241

Some tips for your application

Showcase Your Portfolio:

Make sure to include a strong portfolio that highlights your best work. We want to see real-life product examples and case studies that demonstrate your design capabilities. This is your chance to shine, so pick your best pieces!

Tailor Your CV:

When applying, tailor your CV to match the job description. Highlight your experience in service design, user research, and Agile projects. We love seeing how your skills align with what we're looking for!

Be Clear and Concise:

Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!

Apply Through Our Website:

Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets into the right hands. We can’t wait to see what you bring to the table!

How to prepare for a job interview at [Employer hidden]

✨Showcase Your Portfolio

Make sure to bring a well-organised portfolio that highlights your best work. Include case studies that demonstrate your design process, from user research to final product. This will give the interviewers a clear view of your capabilities and how you approach service design.

✨Know Your GDS Standards

Brush up on Government Digital Service (GDS) standards before the interview. Being able to discuss how you've applied these standards in your previous projects will show that you're not only knowledgeable but also ready to hit the ground running.

✨Prepare for User Research Questions

Expect questions about your experience with user research and usability testing. Be ready to share specific examples of how you've gathered feedback and iterated on designs based on user insights. This will highlight your ability to create user-centred services.

✨Demonstrate Agile Experience

Since the role involves working in Agile projects, be prepared to discuss your experience with user stories, backlog management, and acceptance criteria. Sharing examples of how you've collaborated with cross-functional teams will show that you can thrive in a dynamic environment.