Service Designer
SKILLS
FULL DESCRIPTION
Service Designer in Swindon
Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.
At a Glance
- Tasks: Design innovative services and products while collaborating with diverse teams. - Company: Join a dynamic team focused on creating best-in-class digital experiences. - Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth. - Why this job: Make a real impact by shaping user experiences and driving design excellence. - Qualifications: 4-7 years in service design, strong portfolio, and proficiency in design tools. - Other info: Engage in Agile projects and lead design workshops with stakeholders.
Experience Required:
- 4 to 7 years professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services - Knowledge of GDS standards - A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design - Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations - Experience in designing service design blueprints, customer journey and empathy mapping - Experience in facilitation of Design Workshops with a variety of stakeholders at all levels of an organisation - Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria - Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP - Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241 - Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.
Service Designer in Swindon employer: [Employer hidden — view at passion-project.co.uk]
Join a forward-thinking organisation that values creativity and innovation, where as a Senior Service Designer, you will have the opportunity to shape impactful digital and non-digital products. With a collaborative work culture that encourages professional growth and mentorship, you'll thrive in an environment that prioritises user-centric design and agile methodologies. Located in a vibrant area, this role offers not just a job, but a chance to contribute to meaningful projects while developing your skills alongside industry experts.
How to prepare for a job interview at [Employer hidden]
✨Showcase Your Portfolio Make sure to bring a well-organised portfolio that highlights your best work. Include case studies that demonstrate your design process, from user research to final product. This will give the interviewers a clear view of your capabilities and how you approach service design. ✨Know Your GDS Standards Brush up on Government Digital Service (GDS) standards before the interview. Being able to discuss how you've applied these standards in your previous projects will show that you're not only knowledgeable but also ready to hit the ground running. ✨Prepare for User Research Questions Expect questions about your experience with user research and usability testing. Be ready to share specific examples of how you've gathered feedback and iterated on designs based on user insights. This will highlight your ability to create user-centred services. ✨Demonstrate Agile Experience Since the role involves working in Agile projects, be prepared to discuss your experience with user stories, backlog management, and acceptance criteria. Sharing examples of how you've collaborated with cross-functional teams will show that you can thrive in a dynamic environment.