Team Leader and Supervisor
SKILLS
FULL DESCRIPTION
It’s been said “Find a job you enjoy doing, and you will never work a day in your life”
Do you want to spend time with like minded colleagues making a purposeful difference to people across England and Wales? If so, this could be the opportunity for you…
You will work closely with, and in support of, the Advice Quality Manager (AQM) and Head of Services (HoS) to:
- Ensure the efficient and effective day to day running of the advice team by supervising staff and volunteers in:
- Providing consistently high quality advice to clients
- Supporting research and campaigns work
- Line management of a group of volunteers and/or paid staff depending on organisational need.
- Monitor and, where necessary, improve the operational processes to reflect developing situations and maintain service delivery standards.
As an equal opportunities employer, [Employer hidden — view at passion-project.co.uk] is committed to the equal treatment of all current and prospective employees and does not condone discrimination of any kind. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Organisation
[Employer hidden]
Address Line 1
Minster Street
Town
Reading
County
Berkshire
Postcode
RG1 2JB
Working from home
Yes
Is this location wheelchair accessible?
Yes
Postholder needs own transport
Yes
Contract type
Full timePart timePermanent
Location
Central Reading
Salary
£27000 – £30500 (per annum) (FTE pro rata)
Contact
Tina Stevenson (CEO)
Main contact telephone
[contact hidden]
[contact hidden]
How to apply
To apply or to find out further details, please click the link below:
https://employmenthero.com/jobs/position/citizens-advice-reading-team-leader-and-supervisor-part-time-considered-lcm6u/?_gl=1