Spa Therapist

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
Turners Hill, East Grinstead
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Beauty Therapy Massage Manicure Pedicure Spa Treatments Customer Service

FULL DESCRIPTION

SPA THERAPIST (36 hours)

£23,793.12 per annum + monthly service charge payment + commissions

Overtime paid at £14.00 per hour for hours worked over 36 hrs per week

Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!

  • 10% Retail Commission
  • 4 weeks holiday rising to 5 weeks with service
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

You will also receive a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels Discounted treatments and hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme

In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service related holiday

The Place

The 5 Red Star [Employer hidden — view at passion-project.co.uk], part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.

The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.

The Role

As a Spa Therapist you will:

  • Provide the full range of face and body treatments.
  • Provide manicure and pedicure treatments including gel.
  • Provide Full body massage on male and female guests
  • Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments
  • Be confident in discussing products and retailing.
  • Communicate with team members to ensure correct billing, treatment timings and smooth spa running.

The Requirements

Flexible working days: 36 hrs + overtime over 5 days.

Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements.

NVQ Level 3 Beauty Therapy or equivalent is essential.

Completion of a trade test with the Spa Manager prior to recruitment

Desired experience of the following would be a distinct advantage; Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.

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