Spa Receptionist
🔒 Confidential Employer
Posted 24 March 2026
LOCATION
Turners Hill, East Grinstead
TYPE
Part-time
LEVEL
Entry-level
SALARY
£11,566 / year
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Computer Skills
Administration
Communication
Spa Operations
Beauty Knowledge
FULL DESCRIPTION
SPA RECEPTIONIST (17.5 hours 3 days)
£11,566.10 per annum + monthly service charge payment
MAIN DUTIES
- Welcoming guests, residents and members to the Utopia Spa
- Handling telephone enquiries
- Taking individual treatment bookings
- Showing guests around the facilities on arrival
- Liaising with food and beverage departments for guests lunch/tea orders
- Liaising with therapists and the Spa Manager with reference to clients schedules and last minute booking changes
- Compiling bills for Spa Guests before departure
- Computer and manual completion of administration duties
- Completing the daily balancing/banking for the spa ready for the accounts team
- Adherence to Mystery Guest Standards criteria throughout the working day
REQUIREMENTS
- 17.5 hours, 3 days per week including early (7.30am – 3.00pm), late (12.45pm – 8.15pm) shifts. Please note weekend shifts are part of this role
- Excellent personal presentation
- A genuine interest in Spas and Beauty
- Computer literate and good attention to detail in admin
- Previous beauty knowledge a distinct advantage
- Weekend shifts required
BENEFITS
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
Sign up free — access 45,000+ UK sponsor-licensed jobs