Sales Support Administrator
SKILLS
FULL DESCRIPTION
The Sales Support Administrator provides essential analytical and administrative support to the Sales Team, ensuring accurate reporting, high-quality data management, and effective campaign coordination. The role supports business growth by delivering actionable insights, maintaining CRM integrity, and producing customer-focused reporting that enhances commercial decision-making and customer experience.
WHAT YOU NEED TO KNOW
Salary: £Competitive
Location: Basildon
Holidays: 25 days plus bank holidays
Pension scheme
life assurance
PURPOSE
The Sales Support Administrator provides essential analytical and administrative support to the Sales Team, ensuring accurate reporting, high-quality data management, and effective campaign coordination. The role supports business growth by delivering actionable insights, maintaining CRM integrity, and producing customer-focused reporting that enhances commercial decision-making and customer experience.
WHAT WE DO
Advanté Ltd. is the UK's original designer and supplier of "Oasis Instant Start Self-Contained Welfare Units." Pioneering sustainable innovation since 1998, we provide robust, reliable, and unique self-contained site welfare solutions, including the EcoLogic Solar and EcoMax Solar/Hybrid ranges, Vision toilet blocks, and PowerStations. Our products are essential to the UK's leading construction, housebuilding, highways, infrastructure, utility companies, among others, helping them cut emissions, noise, and fuel costs while delivering the highest quality welfare facilities. We are committed to sustainability, holding accreditations like a Gold EcoVadis Medal and FORS Gold.
YOUR RESPONSIBILITIES
- Own and manage Glenigans system analysis and reporting.
- Produce monthly project start reports identifying new opportunities.
- Generate monthly existing customer reports highlighting activity and trends.
- Identify and communicate market “hot spots” and emerging opportunities to the Sales Team.
- Ensure Glenigans data is accurate, relevant, and effectively utilised by the business.
- Prepare customer-specific carbon and solar performance reports.
- Calculate and report customer savings and harvested energy data.
- Produce accurate carbon reporting to support customer sustainability objectives.
- Ensure reporting aligns with customer requirements and supports value-based selling.
- Support Area Sales Managers (ASMs) with targeted marketing campaigns.
- Coordinate 360 and customer-specific campaigns.
- Track and report campaign performance metrics.
- Ensure campaign data is captured and recorded accurately within Salesforce.
- Maintain data accuracy and compliance within Salesforce.
- Produce sales performance reports as required.
- Monitor CRM data integrity and follow up on incomplete or inaccurate records.
- Support the Sales Team in maintaining consistent use of Salesforce.
- Conduct detailed customer analysis including:
- Product range and specifications
- Innovation and technology utilisation
- Fleet size, diversity, and geographical reach
- Customer Value Proposition (CVP) and Unique Selling Points (USPs)
- 360 service offering opportunities
- Provide insights to support sales strategy, account growth, and competitive positioning.
WHAT WE NEED FROM YOU
Skills & Attributes
- Strong analytical and numerical skills.
- Advanced Excel and CRM system capability (Salesforce experience desirable).
- High attention to detail and data accuracy.
- Strong organisational and time management skills.
- Ability to interpret data and present insights clearly.
- Commercial awareness and understanding of sales processes.
- Proactive approach to identifying trends and opportunities.
- Strong communication skills with the ability to work cross-functionally.
- Ability to manage multiple projects and deadlines simultaneously.