General Manager, Facilities

A Career with [Employer hidden]’s Facilities Team

The Facilities team at [Employer hidden] delivers a high level of corporate services to our offices around the globe, including real estate, property management, construction project management, day-to-day operations, maintenance, and security.

What you’ll do

• Lead and manage all facilities, reception, and workplace experience teams for the UK offices, ensuring exceptional operational standards and service delivery.
• Oversee facilities operations including office administration, vendor management, building management relationships, space planning, maintenance, and health and safety compliance.
• Ensure consistent delivery of guest services, event coordination, conference room management, and front‑of‑house activities.
• Develop and execute workplace strategies that support the firm’s business needs and enhance employee experience in the London office.
• Manage operational budgets, vendor contracts, and service-level expectations for all facilities-related services.
• Collaborate with senior leaders, support teams, and external partners to align operational objectives and ensure seamless execution.
• Identify and resolve operational issues through data‑driven analysis and proactive problem‑solving.
• Lead, mentor, and develop a high-performing Facilities and Workplace Experience team.
• Drive continuous improvement initiatives and adopt best practices for UK office operations.
• Uphold and promote the firm’s culture, professional standards, and commitment to integrity.

What’s required

• Bachelor’s degree.
• 5–10 years of experience in facilities management, people operations, workplace management, or a related field.
• Strong leadership experience with a proven ability to manage and develop teams.
• Excellent written and verbal communication skills, with the ability to handle confidential and sensitive situations with discretion.
• Demonstrated ability to work effectively with senior stakeholders and cross‑functional teams.
• Strong organizational skills and the ability to manage multiple projects and deadlines in a fast‑paced environment.
• Proficiency with workplace management systems and Microsoft Office.
• Commitment to continuous learning, operational excellence, and adapting to the evolving needs of a growing UK office.
• Proven ability to contribute to and maintain a positive, professional workplace culture.
• Commitment to the highest ethical standards.

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Private Medical and Dental Insurances
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of colour and the LGBQT+ community
• Mental and physical wellness programmes
• Tuition assistance
• Non-contributory pension and more