Trainee Export Sales Estimator

About the job

As a Trainee Export Sales Estimator you will be involved in the preparation of technical quotations using web-based costing systems, spreadsheet data recording and comparison, telephone calling clients for project updates, CRM system input and updating, and administrative support.

What You’ll Be Doing

• - Operate a safe working environment in line with company policies & procedures.
• - Administrative duties for the Export Sales Department (document control, literature management, exhibition planning, updating and managing sales records)
• - Processing sales related documentation.
• - Estimating export sales enquirers and preparing quotations.
• - Being able to answer client queries regarding their enquiries/orders.
• - Dealing with any information passed on by the sales team.

About you:

- Mature and customer focused attitude (able to handle difficult discussions and customer complaints) is essential.

- A belief in the fact that customers are revenue & everything else is overhead is essential.

- Able to perform in an environment where accountability and ownership represent Core Values is essential.

- Excited by change and driven to be part of a successful team is desirable

- Willing to challenge colleagues whose behaviour is contradictory to all aspects of RATER, and ultimately the core values of the business.

R             Reliability (keeping Company promises –dates, prices, workmanship) 

A             Authority (knowledge, expertise providing comfort and security to customers) 

T             Tangibles (appearance of employees, contractors, vehicles, equipment,    packaging, behaviour) 

E             Empathy (understanding of customer’s needs and problems) 

R             Responsiveness (willingness to help the customer) 

Experience:

  Working with multiple departments

  Achieving deadlines

  Technical sales experience (Desirable)

  Dealing with multiple issues at any given moment

  Ability to communicate clearly by telephone

  Working within a technical environment with an engineered product

Skills & Abilities

- Strong organisational and decision-making skills is essential.

- Ability to read and understand technical drawings. (Desirable)

- Excellent inter-personal skills.

- First class planning & organisational skills.

- Good presentation, written and oral communication skills.

- Must be an innovative thinker and commercially aware

- Must be willing to develop interpersonal and communication skills

- Must be computer literate particularly in Microsoft Excel and Word and Engineering software packages for which further training will be provided.

Additional Role Requirements

Overall, we employ people who are flexible, methodical and effective team players. Everyone must commit to learning and be willing to thrive in a “Right First Time” culture. Your personal values must align with the Core Value of the Business, and you must demonstrate professionalism and respect when dealing with both internal and external customers.

Why Join [Employer hidden — view at passion-project.co.uk] Tanks?

- Be part of a supportive and collaborative technical sales team.

- Learn and develop within a specialist engineering industry with full training provided.

- Work on a wide variety of projects across the UK construction and fire protection sectors.

- Join a long-established company with a strong reputation & great people.

- Clear opportunity to develop technical expertise and progress into wider sales or project roles.

What We Offer

- 2pm Friday finish

- Access to our [Employer hidden] Benefits Hub

- Discounts on restaurants, holidays, and major supermarkets

- Cycle-to-work scheme

- Employee Assistance Program, including confidential support and counselling

- Profit-related bonus

- Increasing annual leave entitlement and option to purchase more

- Ongoing training and development opportunities

- Christmas shutdown