Specialised Disability Service Operations Manager

About the role

Are you passionate about making a real difference in the lives of people with disabilities? We’re looking for an experienced and dynamic Operations Manager to lead and develop our Specialised Disability Services across Ceredigion. 

In this rewarding role, you’ll oversee a diverse range of services including complex needs and profound and multiple learning disabilities (PMLD), community and employment pathways, transition support, therapeutic interventions, and wellbeing initiatives. You will work closely with multidisciplinary teams, manage staff across a variety of settings, and ensure highquality, personcentred, outcomesfocused support. 

We’re seeking someone with strong leadership skills, experience working with vulnerable individuals, and the ability to drive continuous improvement. If you can communicate effectively, manage complex operational demands, and are committed to empowering individuals to achieve their goals this could be your next step. 

Join us and help shape meaningful, inclusive services that promote independence, wellbeing and opportunity.

Our offer to you

We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, pension scheme with 14.6% employer contribution, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.

More information about our wide-ranging employee benefits can be found here.

We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:

• Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
• Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.

For more information please contact: [contact hidden]

Job Description and Person Specification

Team Ceredigion Information Pack

Note: We reserve the right to extend the application closing date.

*We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.*

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Porth Gofal – Targeted Intervention Services

: We are at the core of Ceredigion’s through-age social care provision and we focus on ensuring that each individual receives the intervention that is best placed to meet their needs or, where necessary, guide them to early help or specialist services. Our functions include:

• Porth Gofal Intake and Triage Team
• Targeted Intervention Services
• Fostering Services
• Residential and Day Care Services
• Housing Services
• Integrated Community Equipment Stores
• Emergency Duty Team

More information regarding our teams can be found here.

Penmorfa

: Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. 

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Aberaeron

: Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat.

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