Operations Manager

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Contract Supervision Gas Service Repair Installations Health & Safety Customer Service

FULL DESCRIPTION

Operations Manager

Are you an experienced Operations Manager based in or near London? Ready to lead high-performing teams and deliver exceptional results?

Join [Employer hidden — view at passion-project.co.uk] and help the communities we serve!

We Can Offer You:

  • Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime
  • Vehicle: Company Van or Car Allowance of 10%
  • Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more
  • Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role as our Operations Manager:

  • Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts
  • Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements
  • Work closely with Contract Supervisors and Admin Teams to deliver high-quality results
  • Ensure accurate performance reporting against KPIs, budgets, and profitability metrics
  • Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections
  • Build strong client and customer relationships and represent [Employer hidden] as a senior operational contact
  • Monitor budgets, material use, and job performance to deliver excellent value for money
  • Drive service improvements, contribute to strategic plans, and engage in service development and innovation
  • Support procurement and onboarding for growth opportunities across the region
  • Deputise for senior leaders and contribute to [Employer hidden]’s strategic direction

What We Need from You:

  • Full, clean UK driving licence
  • Proven contract supervision experience, managing both technical engineers and office-based staff
  • Experience in Social Housing, especially in Gas Service, Repair, and Installations
  • High level of technical knowledge and problem-solving skills
  • Comfortable using PDA devices and completing accurate, high-quality documentation
  • City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline
  • Strong understanding of gas legislation and health & safety best practices
  • Excellent customer service and communication skills with a caring, empathetic approach
  • Strong coaching ability and experience managing change
  • Analytical, reliable, trustworthy, and driven by achievement
  • A flexible, approachable, and proactive mindset

Why [Employer hidden]?

We’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority.

Apply Today!

Click “Apply” below to join [Employer hidden] as an Operations Manager. We look forward to hearing from you!

Closing Date: 17th April 2026(We may close early due to high demand)

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