Senior Property Relationship Manager

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£35,000 / year
CATEGORY
Property Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Property Management Tenancy Agreements Communication Problem Solving Maintenance Management

FULL DESCRIPTION

Senior Property Relationship Manager

[Employer hidden — view at passion-project.co.uk] is seeking a Senior Property Manager for their London office. The role involves managing property relationships, including maintenance, customer service, and tenancy agreements. The salary ranges from £30,000 to £35,000 per year.

Let's talk about the role. It involves:

  • Organising & recommending maintenance works, including new build snagging and defects management
  • Regular communication with a professional landlord over Microsoft teams and written emails
  • Delivering exceptional customer service to our customers & landlords
  • Renewing & negotiating tenancy agreements
  • Completing inspections, inventories & check outs of our customers via a third party
  • Support the team and your line report with adhoc queries and escalations
  • Support the Senior Management Team with adhoc requests
  • Take the lead in the absence of the Client Manager

We're looking for individuals with qualities such as:

  • Great customer service
  • Resilience when working in a fast paced & demanding environment
  • Strong problem solving skills
  • Ability to priorities tasks & responsibilities
  • Minimum 2 years experience in a property management setting
  • Level 3 PropertyMark qualification desired
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