Senior Property Relationship Manager
🔒 Confidential Employer
Posted 24 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£35,000 / year
CATEGORY
Property Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Property Management
Tenancy Agreements
Communication
Problem Solving
Maintenance Management
FULL DESCRIPTION
Senior Property Relationship Manager
[Employer hidden — view at passion-project.co.uk] is seeking a Senior Property Manager for their London office. The role involves managing property relationships, including maintenance, customer service, and tenancy agreements. The salary ranges from £30,000 to £35,000 per year.
Let's talk about the role. It involves:
- Organising & recommending maintenance works, including new build snagging and defects management
- Regular communication with a professional landlord over Microsoft teams and written emails
- Delivering exceptional customer service to our customers & landlords
- Renewing & negotiating tenancy agreements
- Completing inspections, inventories & check outs of our customers via a third party
- Support the team and your line report with adhoc queries and escalations
- Support the Senior Management Team with adhoc requests
- Take the lead in the absence of the Client Manager
We're looking for individuals with qualities such as:
- Great customer service
- Resilience when working in a fast paced & demanding environment
- Strong problem solving skills
- Ability to priorities tasks & responsibilities
- Minimum 2 years experience in a property management setting
- Level 3 PropertyMark qualification desired
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