Block Management Team Leader
SKILLS
FULL DESCRIPTION
Block Management Team Leader
Role: Block Management Team Lead Proper Recruitment are proud to be supporting a long-established and highly respected independent estate agency in North / North West London with their search for an experienced Block Management Team Leader to lead and grow their Block Management department. This is an exciting opportunity for a proven team leader who is ready to take the next step, with a clear pathway for the role to develop into Head of Block Management in the coming years.
About the Role
Role: Block Management Team Lead Proper Recruitment are proud to be supporting a long-established and highly respected independent estate agency in North / North West London with their search for an experienced Block Management Team Leader to lead and grow their Block Management department. This is an exciting opportunity for a proven team leader who is ready to take the next step, with a clear pathway for the role to develop into Head of Block Management in the coming years.
Responsibilities: - Lead and manage a team of 4 Block Managers and support staff. - Take an active role in new business tenders, presentations, and portfolio growth. - Manage a small personal portfolio alongside leadership responsibilities. - Ensure all managed blocks meet legal, regulatory, and health & safety requirements. - Oversee service charge budgets, collection, allocation, and financial reporting. - Coordinate routine and emergency repairs, managing contractors and service standards. - Conduct regular site inspections and risk assessments. - Prepare and manage annual budgets and reserve funds. - Act as a senior point of contact for leaseholders, resolving queries and disputes. - Organise and chair AGMs, presenting financial and operational updates. - Oversee Section 20 consultations and major works projects. - Ensure compliance with current property legislation and best practice.
Requirements: - MTPI / ATPI qualified or committed to achieving the qualification. - Minimum 2 years’ experience in a Residential Block Management Team Leader role. - Strong people management and leadership skills. - High emotional intelligence with the ability to manage and de-escalate conflict. - Excellent attention to detail and ability to work under pressure to deadlines. - IT literate with strong organisational skills. - Full UK driving licence.
Salary & Benefits: - Competitive salary (dependent on experience). - Monday – Friday office-based role. - 28 days’ holiday including bank holidays. - Your birthday off - Additional holiday for long service. - Private medical insurance. - Support with professional qualifications. - Long-term career progression within a collaborative and supportive business.
If you’re an experienced Block Management Team Leader looking to step into a role with genuine progression and influence within a respected independent agency, we’d love to hear from you. This role is available immediately, so please submit your CV and apply.