Lettings Assistant

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
Essex
TYPE
Full-time
LEVEL
Entry-level
SALARY
£25,000 / year
CATEGORY
Office Support
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Tenancy Agreements CRM systems Customer Service Lettings Compliance Property Marketing Administrative Support

FULL DESCRIPTION

Lettings Assistant

[Employer hidden — view at passion-project.co.uk] are delighted to be working with a respected independent estate agency based in Essex, who are seeking a reliable and detail-oriented Lettings Assistant to support their busy lettings department. This is a full-time, office-based role that’s perfect for someone with a background in lettings or administration, or someone with strong organisational skills looking to grow in the property sector.

About the Role

Role: Lettings Assistant
[Employer hidden] are delighted to be working with a respected independent estate agency based in Essex, who are seeking a reliable and detail-oriented Lettings Assistant to support their busy lettings department. This is a full-time, office-based role that’s perfect for someone with a background in lettings or administration, or someone with strong organisational skills looking to grow in the property sector.

Responsibilities:

  • Conduct viewings
  • Prepare tenancy agreements, renewal documents, and legal paperwork
  • Coordinate tenant referencing and Right to Rent checks
  • Register deposits and manage compliance with tenancy deposit schemes
  • Maintain accurate property and tenancy records on the CRM system
  • Handle maintenance reports and liaise with contractors to arrange repairs
  • Monitor compliance documentation (e.g. Gas Safety, EICR, EPC)
  • Assist with tenancy check-ins, check-outs, and inventories
  • Support with property marketing (e.g. uploading details, preparing brochures, ordering boards)
  • Answer phone calls, respond to enquiries, and provide administrative support to the lettings team and Senior Property Manager

Requirements:

  • Previous lettings or administrative experience beneficial
  • Strong organisational skills and attention to detail
  • Understanding of lettings compliance preferred (e.g. Right to Rent, deposit protection)
  • Confident IT skills (Microsoft Office, CRM systems like Alto, Reapit, or CFP)
  • Excellent communication and customer service skills
  • Ability to manage multiple tasks and work under pressure
  • Positive, proactive attitude and a willingness to learn

Salary:

- £25,000 per annum

Benefits:

  • Supportive, friendly team environment
  • Full training provided where needed
  • Clear progression opportunities within the business
  • Monday to Saturday [Day off in the week]

If you're looking to join a welcoming, professional team and build your career in property, we’d love to hear from you. This role is available immediately, so don’t wait to apply.

Apply Now

Ready to take the next step in your career? Submit your application now by filling out the form below. We’re excited to hear from you—don’t miss this opportunity to join our team and make a difference!

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