Enrolment Officer

Role: Enrolment Officer

Location: North-West London (On-site)
Contract: Full-time, Permanent
Hours: 40 hours per week
Start Date: ASAP

[Employer hidden — view at passion-project.co.uk] Group is a leading education provider offering high-quality education from early years through to higher education. [Employer hidden] College Higher Education is a diverse and inclusive institution with a strong focus on student success.

We are seeking an Enrolment Officer to deliver excellent customer service and support students through the enrolment and registration process. The role acts as the main point of contact for non-academic student enquiries and ensures accurate and timely completion of enrolment requirements.

Key Responsibilities:

• Act as the central point of contact for student enquiries
• Support students through pre-registration and enrolment
• Process enrolment documentation accurately and on time
• Maintain student records using CRM and student information systems
• Provide information on college policies, finance, and student support services
• Liaise with internal teams to support student needs
• Ensure compliance with GDPR and college policies

Requirements:

• Strong customer service and administrative skills
• Experience using CRM systems, databases, and MS Office
• Excellent communication and attention to detail
• Ability to work to deadlines and KPIs

[Employer hidden] Group is committed to equality, diversity, and safeguarding.