Keywork Administrator

About the role

### Key Worker Administration at HMP Forest Bank

Salary: £24,570.00 rising to £25,050.85 after 1 year

Location: HMP Forest Bank

Working hours: 37.5 per week

Are you highly organised, detail‑driven and motivated by work that genuinely makes a difference? At HMP Forest Bank, we’re looking for a proactive Key Worker Administration to play a vital role in supporting our rehabilitative mission. This is an opportunity to be part of a team that helps change lives, strengthens safety, and contributes to positive outcomes for residents.

### About the Role

As a Key Worker Administration, you’ll be at the heart of our Key Worker Programme ensuring the right information reaches the right people at the right time. Your work will directly support staff, residents and the wider operational team.

### Key Responsibilities

• Accurately collate, process and maintain data across internal systems.
• Allocate Key Worker caseloads and distribute resident allocations efficiently.
• Carry out quality assurance and compliance checks to maintain programme standards.
• Produce clear and timely daily, weekly and monthly reports.
• Support the smooth running of a busy, target‑driven department.

### What You’ll Bring

We’re looking for someone who thrives in a fast‑paced environment and takes pride in delivering work to a high standard.

• Exceptional organisational skills and the ability to stay calm under pressure.
• Strong proficiency in Microsoft Office, especially Excel and Outlook.
• Confident communication and interpersonal skills, with a professional approach.
• Excellent attention to detail and accuracy in all tasks.
• A respectful, positive and professional attitude towards colleagues, visitors and residents.
• Commitment to promoting a rehabilitative and supportive culture at Forest Bank.
• High levels of integrity, reliability and discretion.
• Ability to meet strict deadlines and work within a target‑focused environment.
• Self‑motivation and the ability to work independently.
• A collaborative mindset and willingness to contribute to a strong team dynamic.

### Ready to be part of something greater? Apply today!

### About The Company

At [Employer hidden — view at passion-project.co.uk], our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

### File Downloads

UK Rewards and Benefits Guide.pdf

Key Work Administration Assistant April 2021.docx

KEY BENEFITS

### Advice and guidance

Get help with legal, financial, personal or work issues whenever you need it.

### Pension Plan

Save effectively for your future when you join the [Employer hidden] Pension Plan.

### Wellbeing support

Unlimited access to online support for your mental health, 24/7.

### Generous leave

For holidays, care needs or major life events, we’ll help you rest and recharge.

### Discounts and savings

Enjoy great deals from leading retailers and use our Bike to Work scheme

### Virtual GP

24-hour access to video or phone consultations for you and your family.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden] are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Social Impact

Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

Learn more

HMP Forest Bank, Agecroft Road, Salford, M27 8FB, United Kingdom, M27 8FB

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Join us at [Employer hidden] and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.

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