Server/Waiter/Waitress

Server/Waiter/Waitress

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at [Employer hidden — view at passion-project.co.uk] the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have [Employer hidden] Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opened in Portobello this Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each [Employer hidden]-walle contributing to 55 meals per shift!

How we’ll support you

At [Employer hidden], we care about supporting you and your well-being (inside and outside of work).

With this, we tend to think about our team’s well-being in four different ways:

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• Up to 50% off when dining at [Employer hidden] with friends and family.
• Enhanced family leave and pay, plus specific [Employer hidden]-walle benefits for those growing little families.

Mental & Physical

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
• On demand GP appointments, free counselling sessions and life coaching through our wellness app.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all cricket fans, we have our very own [Employer hidden] Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.

Socials

We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.

You’ll be invited to our:

• Family Mela (Family summer festival)
• Huge Christmas celebration

Plus, we host regular team events across our cafes.

Team members who work at [Employer hidden] for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• £16-£16.85 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
• A full-time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We're an all day dining Bar- Cafe meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 [Employer hidden]-walles last year!
• The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
• No uniforms here - smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

In [Employer hidden], we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests.

We’re looking for friendly, attentive and organised people to join our Permit Room Bar-Cafe team in Oxford.

Our Front of House Team/ Server/Waiter/Waitress

• Greet our guests day or night with a smile that makes them instantly feel welcomed.
• Transport our guests to the Permit Rooms of Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-love [Employer hidden] dishes.
• You are on point for your guests’ experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
• Pour each drink to perfection and not forgetting to replace the last bottle in the fridge.
• Make each coffee and cup of Chai, with the same importance as the first one of the day.

So what are we looking for?

• Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
• A desire to grow- we only promote our Head Waiters from within, plus our award-winning Babu ( Manager) Masterclass programme supports our teams with the tools to be our future leaders.
• Over time, you’ll be provided with cross-training and exposure within your role to the Host and Cocktail Bartender departments. We think this is vital for your continuous learning and give you everything you need to know about our Bar-Cafe.

At [Employer hidden] - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.