Client Service Coordinator

🔒 Confidential Employer

Posted 24 March 2026

LOCATION

Orpington, UK

TYPE

Full-time

LEVEL

Entry-level

SALARY

£28,000 / year

SKILLS

Customer Service Copywriting CRM Email Marketing Social Media Marketing

FULL DESCRIPTION

PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington, you will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.

Key Responsibilities

Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries
Maintaining accurate and up-to-date information within the CRM system
Updating the company website and ensuring content is engaging and SEO-optimised
Planning and executing email marketing campaigns and monitoring response rates
Creating, generating, and scheduling content across social media and internal online channels
Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met
Assisting with the creation of company presentations and sales support materials
Working collaboratively with marketing specialists to help deliver the overall marketing strategy

About You

The ideal candidate will have:

1–2 years’ experience in an office-based marketing and/or client services role
Excellent copywriting and written communication skills
Strong attention to detail and organisational ability
Experience creating basic creative assets, including simple graphics and video content
Experience coordinating marketing activities or projects
The ability to commute to the Orpington office (within approximately one hour)

Hours are Monday - Friday 9am - 5.30pm based full - time in the office

Salary £25,000 - £28,000 DOE