Sales Negotiator

Your Role as a Sales Negotiator

You’ll thrive on delivering exceptional customer service, hitting targets, and building strong relationships with stakeholders. With a proactive, professional, and energetic approach, you’ll ensure every interaction is handled with care and efficiency.

What You’ll Do

• Manage properties from listing to sale
• Support buyers through registration to become bid-ready
• Arrange and coordinate viewings efficiently
• Handle incoming calls to deliver excellent customer service
• Maintain regular contact with buyers, sellers, and agents throughout the sales process
• Manage expectations of all parties involved
• Build strong working relationships with internal and external stakeholders
• Promote legal packs and conveyancing providers to meet monthly targets
• Use initiative to overcome obstacles preventing sales progression
• Recommend improvements to enhance customer service
• Collaborate with administration teams on property particulars
• Support valuers when required
• Identify new sales opportunities

Who We’re Looking For

We’re searching for a versatile, customer-focused individual who understands what great service looks like and has the drive to deliver it.

You’ll bring:

• Minimum 12 months’ experience in the property sector and customer service
• At least 12 months’ experience in a Sales Negotiator role
• Excellent communication and organisational skills
• Proficiency in Microsoft Office, especially Excel
• Strong numeracy and literacy skills
• Ability to multi-task in a fast-paced environment
• A keen eye for detail