Solutions Consultant

🔒 Confidential Employer
Posted 24 March 2026
LOCATION
Remote
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Solutions Consulting Pre-Sales Technical Sales REST API GraphQL API SQL

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is a training management platform used by hundreds of companies around the world to plan, schedule, communicate, and resolve issues in our customer's training organizations. Our mission is to provide an industry-leading platform that enables enterprises to run their training function more efficiently and effectively so that they can focus more on connecting with people than administering programs.

What You'll Do

You'll be a key member of our Sales team, bridging the gap between what our customers need and what our platform can do. Specifically, you will:

  • Partner with Sales to assess the technical feasibility of customer requirements and contribute to a clearly defined scope within the Statement of Work before a deal closes.
  • Lead pre-sale discovery sessions to understand prospects' existing workflows, challenges, and objectives then translate those findings into well-defined solution proposals.
  • Design and present solutions that demonstrate clear, compelling value using the [Employer hidden] platform, ensuring alignment between customer expectations and platform capabilities.
  • Build business cases and technical documentation that help prospects make confident decisions.
  • Collaborate with Customer Success and Engineering teams to validate proposed solutions and ensure a smooth post-sale handover.
  • Act as a trusted technical resource for the Sales team, helping identify the right solution for each customer's unique situation.
  • Stay on top of product capabilities and new launches so you're always giving accurate, best-in-class guidance throughout the sales cycle.

What You'll Need

  • Demonstrated experience in a Solutions Consulting, Pre-Sales, or Technical Sales role, within an LMS environment.
  • Exceptional written and verbal communication skills, with the ability to engage confidently with both technical and non-technical stakeholders.
  • Strong problem-solving skills and an analytical mindset. You find root causes before reaching for solutions.
  • Solid understanding of technical architectures, security requirements, and systems thinking.
  • Hands-on experience working with REST and/or GraphQL API integrations.
  • Proficiency in one or more programming languages and a working knowledge of SQL and relational database concepts.
  • Proven ability to lead technical discovery sessions and translate findings into actionable solution designs and scoping documentation.
  • Experience collaborating cross-functionally with Customer Success and Engineering teams in a fast-paced environment.
  • Comfortable engaging with prospects and customers remotely and, when required, in person.
  • Education or training in a relevant field (Computer Science, Information Systems, Business Technology, or equivalent) is preferred, though equivalent practical experience is very much welcomed.
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