Senior Project Manager

Responsibilities

- Take full ownership for the end-to-end delivery of projects to agreed time, cost, quality, and scope, proactively managing risk, dependencies, and delivery outcomes

- Lead complex projects and/or larger programmes, ensuring alignment with client strategic objectives, contractual commitments, and statements of work

- Define, implement, and maintain project quality management approaches, ensuring deliverables meet agreed standards and client expectations

- Develop, maintain, and actively manage detailed Project Plans, ensuring milestones, dependencies, deliverables, and quality checkpoints are clearly defined and tracked

- Monitor and control budgets, schedules, resources, and quality performance metrics, escalating risks, issues appropriately

- Act as the primary point of contact for senior client sponsors, business leaders, delivery teams, and third-party suppliers

- Build strong, trusted relationships and manage stakeholder expectations at all levels, with a clear focus on quality outcomes and value realisation

- Provide clear, concise, and timely status reporting to senior stakeholders and governance forums

- Establish and operate robust project governance, ensuring compliance with agreed delivery frameworks, quality standards, and assurance processes

- Ensure accurate and timely preparation and publication of weekly and ad-hoc progress reports, highlighting progress, successes, risks and remediation plans

- Act as a senior interface between business stakeholders and delivery (including technical) teams to ensure requirements are clearly understood, implemented, and validated

- Oversee the definition, documentation, and agreement of Acceptance Criteria, quality thresholds, and success measures prior to go-live

- Lead or support UAT and other validation activities, ensuring defects are prioritised, resolved, and verified prior to release

- Drive post-delivery reviews and lessons learned, embedding continuous improvement into future projects and programmes

- Support and mentor Project Managers and team members, promoting best practice in project delivery, governance, and quality management

- Contribute to the continuous improvement of project delivery standards, tools, methodologies, and quality assurance frameworks

Principal Accountabilities

- Successful delivery of projects to agreed time, cost, and quality standards

- Ownership and management of key project artefacts (PID, project plans, reports, RAID etc)

- Effective governance, stakeholder engagement, and communication

- Accurate resource and dependency management

Requirements

Knowledge and Experience

Essential:

• Experience in Utilities, Telecoms, or Financial Services
• Proven experience delivering complex projects as a Senior Project Manager
• Formal Project Management accreditation (e.g. AgilePM, PRINCE2)
• Strong leadership, problem-solving, and decision-making skills
• Extensive stakeholder management experience, including senior client-facing roles
• Consultancy or professional services background
• Strong planning, governance, and documentation skills (e.g. MSP, programme environments)

Desirable :

• PMO or programme-level experience
• Coaching and mentoring experience
• Business Analysis skills

Personal Profile:

• Exceptional focus on delivery and outcomes
• Confident, credible leader with the ability to influence at all levels
• Highly adaptable with the ability to learn and apply new concepts quickly
• Collaborative team player with a flexible, pragmatic approach
• Comfortable operating in complex, fast-moving environments