Independent Partnerships Lead

Summary

The Independent Partnerships Lead is a key member of the Commercial Operations team, responsible for contributing to the delivery of functional objectives, always modelling the [Employer hidden — view at passion-project.co.uk] behaviours, and demonstrating a Postmaster first mindset. Acting as a trusted advisor, the Independent Partnerships Lead will share their expertise in Account & relationship Management, demonstrating best practice across the growth and commercial operations team. Please note due to operational requirements you will need to live in one of the following areas - North East England, North Wales, West Midlands, West London or South East England.

The Independent Partnerships Lead will support the Divisional Manager in the delivery of revenue growth, being the key contract for independent partners.  They will drive growth across their accounts with excellent relationship management, ensuring strong branch compliance to the performance framework. They will embody a culture of inclusion, continuous improvement, and high performance; with a key focus on delivering growth within their accounts through branch capability, new locations and operating with partners to clear frameworks.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 
•    25 days annual leave (rising to 30 after 2 years), plus bank holidays 
•    Up to 10% on target bonus opportunity
•    Generous pension scheme with minimum 9% employer contribution
•    Access to 24/7 digital GP services and our Employee Assistance Programme
•    6 x Life assurance and income protection after 12 months service
•    Over 400 online courses, mentoring, apprenticeships, and development programmes
•    Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What you’ll need to succeed

To be successful in this role, you will need to have experience in B2B relationship management with a strong understanding of Account Management and Business Development: In addition you will possess:
•    Strategic sales skills, with influencing and negotiating abilities will be vital including leading and negotiating discussions 
•    Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions
•    Commercial business acumen with the ability to make data-driven business decisions

•    Ability to gather and interpret data from multiple sources and leverage strong stakeholder relationships to develop strategic, insight-led growth plans
•    A passion for pursuing personal development opportunities and expanding industry knowledge
•    The ability to demonstrate a strong commitment to upholding the values and principles of [Employer hidden]
•    An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility

About us

At [Employer hidden] Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.

If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk.