Independent Partnerships Manager

Summary

The Independent Partnerships Manager is a key member of the Commercial operations team, responsible for the delivery of functional strategies, always modelling the [Employer hidden — view at passion-project.co.uk] behaviours and demonstrating a Partner first mindset. Acting as an expert advisor, the Independent Partnerships Manager will apply advanced knowledge of Account Management as well as broad knowledge of Commercial & Operations performance management. The Independent Partnerships Manager will lead on driving revenue growth across their accounts and be responsible for managing partner relationships and delivering the growth ambitions of the business. Whilst supporting roughly 250 high performing Operators, they will have the opportunity to identify areas for expansion and growth and support their journey to becoming Scale Partners.

What to expect

The Independent Partnerships Manager will lead on driving revenue growth across their accounts and be responsible for managing partner relationships and delivering the growth ambitions of the business. Whilst supporting roughly 250 high performing Operators, they will have the opportunity to identify areas for expansion and growth and support their journey to becoming Scale Partners.

They will drive a culture of inclusion, continuous improvement, and high performance across their teams, delivering revenue growth with key independent partners setting them up for success and leading their teams through change with clarity to drive decision-making across commercial operations.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What you’ll need to succeed

To be successful in this role, you will need be an experienced People Manager within B2B relationship management in Retail: In addition you will possess:    Strategic sales skills, with first class influencing and negotiating abilities, to include leading and negotiating discussions    Considerable experience in B2B relationship management at a senior level with a strong understanding of franchise partnerships    Ability to develop and maintain strong relationships with senior stakeholders and leaders to build support for functional plans and activity    Experience in an Account Management capacity within Retail would be highly desirable      Excellent influencing and communication skills with the ability to utilise a range of techniques to deliver messages effectively, make an impact, and drive a successful outcome    Strong commercial business acumen and ability to make data-driven business decisions.    A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in commercial operations function

About us

At [Employer hidden] Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.

If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk.