General Catering Assistant

RESPONSIBILITIES

The main responsibilities and duties of the post will vary depending on the time of day, day of the week and operation of the school (term time or holidays). The role is physically demanding at times and requires some heavy lifting, manual handling and prolonged work in hot environments. The main responsibilities and duties of the post will generally include but are not limited to the following:

• Be pupil, staff and visitor focused at all times, approachable and quick to exceed expectations in fulfilling their needs.
• Project a willing and helpful attitude to pupil, staff and visitors and other team members.
• Assist in the set-up of refectories before and after all meal times.
• Clean and refill all dispenser machines with coffee, milk and juice.
• Assist in the service of food at all meal times and to ensure the pupils, staff and visitors are given a prompt and efficient service and that expectations are consistently exceeded.
• Be focused on the needs of the pupils and staff at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling their needs.
• Project a willing and helpful attitude to pupils and staff and to have appropriate knowledge of food items throughout the catering areas.
• Keep all serving areas clean, tidy and fully stocked at all times with food and clean crockery and cutlery.
• Assist pupils, staff or visitors with any food and services related queries.
• Assist with functions.
• Assist with special diets and allergen management as required by the school such as gluten, wheat or dairy free.
• Keep to a minimum any waste by working closely with the chef team and to ensure that good stock rotation takes place.
• Ensure all food is served in accordance with all relevant health, safety and hygiene procedures.
• Ensure all catering equipment is working correctly and inform the Head of Catering or Head Chef if not.
• Adhere to food hygiene, personal hygiene and safety regulations.
• Ensure the relevant staff are informed as stocks run low to ensure re-ordering takes place.
• Ensure kitchen, refectories, plate wash and pot wash areas are cleaned to a very high standard before, during and after service.
• Ensure pot wash and plate wash areas are kept clean and to ensure that a hand is kept on washing the dishes to ensure dirty items don’t stack up.
• Work within the wash-up facility as required by the Head of Catering.
• Be available to work extra hours as required by the school.
• Any other reasonable requests/duties which may be required by the Head of Catering, the Assistant Catering Manager or the Chefs.

PERSON SPECIFICATION

The school seeks an enthusiastic and hardworking team player willing to join a fast paced and driven department dedicated to providing an outstanding catering service to the pupils, staff and visitors at [Employer hidden]. The General Catering Assistant will be excellent in timekeeping and able to demonstrate a strong work ethic. They will have a conscientious approach to all tasks and great attention to detail. The General Catering Assistant will be self-motivated and willing to be flexible in the workplace. They will enjoy working within a team and will be comfortable in the presence of young people.

It is essential that the General Catering Assistant has:

• High levels of personal hygiene.
• A strong work ethic and willingness to tackle new tasks with a positive attitude.
• A strong team player.
• A sense of humour and personable nature.

It is highly desirable that the General Catering Assistant has:

• Relevant catering experience.
• A sound understanding of health and hygiene within a catering environment.
• A sound knowledge of current allergen legislation.