Key Holding Sales Assistant

Summary of Key Responsibilities

• Customer Service

  Set the highest possible standards of customer service and ensure all members of the team deliver the same

  Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy

• Sales

  Work with the store manager to maximise sales and offer ideas and recommendations for improvements

  In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion

• People

  Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store

  Communicate effectively with the store team to ensure all company information and policies are relayed and understood

  Help with recruitment of Team Members

  Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork

  Ensure all controllable costs are kept within or below set budgets i.e wage costs

  Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times

• Product

  Merchandise and display stock to maximise sales and in accordance to any specific Company instructions

  Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner

  Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs

  Where possible ensure adequate stock is on hand to exceed sales targets

  Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience

• General

  Perform opening / closing & Cashing up duties as required

  Undertake any reasonable requests from the Store Manager or Company in line with business demand