Customer Service Advisor
SKILLS
FULL DESCRIPTION
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday–Friday role with hybrid working and no weekends? We’re recruiting for a growing company in Warwick offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience who wants stability, progression and work-life balance.
Customer Service Advisor
WARWICK, WARWICKSHIRE
free parking and a short walk from Warwick Parkway station
Salary: £24,576 + Benefits
Full-time, Permanent
Key Benefits for the successful Customer Service Advisor
- Modern office environment
- BUPA healthcare and Medicash plan
- Death in Service & Critical Illness Cover
- Employee discounts & social events
Customer Service Advisor duties
- Handle inbound and outbound calls
- Respond to customer enquiries via phone, email, live chat and web
- Provide high-quality customer support and customer experience
- Update systems and complete administration/data entry tasks
- Work as part of a busy customer service team/contact centre
Skills and experience required to be successful as a Customer Service Advisor
- Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar)
- Strong communication and listening skills
- Good IT skills (Microsoft Office, CRM systems, data entry)
- Positive attitude and team player
- Ability to work in a fast-paced environment
Job titles this role could suit
- Customer Service Advisor | Customer Support Advisor | Call Centre Advisor | Contact Centre Agent | Client Services Advisor | Customer Experience Advisor | Office Administrator | Helpdesk Advisor
To apply for this position -