Software Support Consultant
SKILLS
FULL DESCRIPTION
Application for Software Support Consultant
London, England
£27000 - £35000 per annum
Permanent
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Software Support Consultant
A leading supplier of award-winning Project Management software have an immediate requirement for a Software support Consultant to join the customer support team.
Key Skills: Software Support Consultant, customer support, SaaS, Project Management, helpdesk
Location: Home based – UK (hours Mon – Fri 11:30am – 7:30pm)
Salary: Circa £27,000 – £35,000 10% bonus private medical, pension scheme (5%), life assurance
As Software Support Consultant you will have previous experience of working within a technical/software support role and have a passion for delivering exceptional customer service and support.
This is a fully remote role (working from home) and the hours are 11:30am to 7:30pm (Mon – Fri).
As Software Support Consultant you will have a flexible and adaptable attitude and excellent organisation/time management skills.
Your role will include:
- Resolving issues in the areas of product functionality, system configuration/setup, and bugs/enhancements.
- Serving as primary support liaison between company and customer.
- Conveying customer feedback to product development and quality assurance staff as appropriate
This is a fantastic opportunity to join a growing company and be part of growing team with career opportunities.
Please click apply now for more details.