SKILLS

Leadership Skills Team Management Food Safety Regulations (HACCP, COSHH) Menu Planning Food Preparation Customer Service Skills Budget Management Organisational Skills

FULL DESCRIPTION

Unit Manager - M&S in Birmingham

Birmingham

Full-Time

28800 - 38400 £ / year (est.)

Key Responsibilities:

• Lead, manage, and motivate a team of catering staff to deliver excellent food service.
• Oversee daily kitchen operations, including menu planning, food preparation, and meal service.
• Ensure compliance with food hygiene and safety standards (HACCP, COSHH) and maintain a clean, safe working environment.
• Work closely with dietitians to create menus that meet patients' specific dietary requirements.
• Manage stock control, budgeting, and cost-effectiveness to ensure a profitable catering service.
• Maintain high levels of customer service, ensuring all meals are delivered efficiently and meet the needs of patients, staff, and visitors.
• Implement continuous improvement initiatives in line with the hospital’s standards and patient care goals.

Qualifications & Experience:

• Proven experience in a similar role, preferably within a healthcare or hospitality setting.
• Strong knowledge of food safety regulations, including HACCP, COSHH, and dietary requirements.
• Leadership experience with the ability to manage and inspire a diverse team.
• Excellent communication, organizational, and customer service skills.
• Budget management experience and an ability to work within financial constraints.
• A passion for providing nutritious, well-balanced meals that enhance patient recovery and staff well-being.