Lettings Associate
SKILLS
FULL DESCRIPTION
Join the team at [Employer hidden — view at passion-project.co.uk] as a Lettings Associate in Altrincham. [Employer hidden], a prominent division of the Dandara Group, is at the forefront of designing, developing, and managing bespoke residential properties in the UK’s thriving Build to Rent sector. Operating one of the largest regional portfolios, we handle over 5,000 multifamily and single-family homes, with plans to introduce an additional 8,000 apartments and student beds nationwide. As we continue to expand and enhance our services, we’re looking for a driven and organised Lettings Associate to join our New Business team based at our head office in Altrincham.
Tasks
- Manage leasing enquiries and support site teams for a seamless tenant experience.
Company
Join [Employer hidden], a leader in the Build to Rent sector.
Benefits
Competitive salary, performance bonuses, 33 days holiday, and health benefits.
Why this job
Be part of a dynamic team and make a real impact in property management.
Qualifications
Strong organisational skills and good communication; experience with databases is a plus.
Other info
Flexible work-from-home options after probation and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
This role is a key part of the leasing journey and offers a fantastic opportunity to get stuck into a fast-paced, customer-focused environment.
Shift Pattern: Monday to Friday / 8am to 5pm, 1 in 2 Saturdays, Saturdays 10am-3pm with a day off in the week. Following a successful probation period, you'll have the flexibility to enjoy some work-from-home days.
About the Role
The Lettings Associate will be the first point of contact for new leasing enquiries, managing leads and supporting the site teams to ensure a smooth, seamless process for prospective tenants. You’ll help us maintain our high standards of service while juggling deadlines, priorities, and a variety of tasks.
What You Will Do
- Manage enquiries and leads via phone and email
- Qualify leads against set criteria and book viewings across sites
- Keep portals and listings up to date
- Carry out market research and competitor analysis
- Ensure accurate data entry and system management
- Maintain strong communication with internal teams and external applicants
- Work to deadlines and performance targets
- Provide a consistent, high-quality customer experience
What You Will Have
- Great organisational skills and a proactive approach
- Strong written and verbal communication
- Good working knowledge of Microsoft Office (Word, Excel, Outlook)
- Experience with database or booking systems (desirable)
- Flexibility and adaptability to support evolving business needs
What We Will Offer You
Joining [Employer hidden] means becoming part of a market leader in the Build to Rent sector known for our innovative designs and quality property management services. Our competitive compensation package includes:
- Performance-based discretionary bonus
- 33 days of holiday including bank holidays, with the option to purchase additional days
- Up to 5% matched pension contributions
- Comprehensive health benefits and life assurance
- Access to our employee benefits discount platform
Important Note for Recruitment Agencies: Please refrain from sending unsolicited resumes directly to our employees or offices. All unsolicited resumes received will be considered our property, and any candidate submissions via such resumes will be treated as referrals without any fees due.