Assistant Housekeeping Manager

Assistant Housekeeping Manager in Cheltenham

Cheltenham

Full-Time

11 - 15 £ / hour (est.)

No home office possible

Apply now

At a Glance

• Tasks: Ensure high bedroom standards and deliver exceptional guest experiences.
• Company: Join the vibrant Malmaison team, known for its unique hospitality.
• Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development.
• Why this job: Be part of a fun, dynamic environment that values your growth and creativity.
• Qualifications: Passion for hospitality and a keen eye for detail.
• Other info: Opportunities for progression and a commitment to sustainability.

The predicted salary is between 11 - 15 £ per hour.

You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Assistant Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained. We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, [Employer hidden — view at passion-project.co.uk] and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now. Frasers Hospitality, Malmaison & [Employer hidden] are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Assistant Housekeeping Manager in Cheltenham employer: [Employer hidden]

At Malmaison, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values high standards and guest satisfaction. With a strong focus on employee growth, we provide numerous development opportunities, including fully funded apprenticeship programmes and clear pathways to senior positions. Our competitive benefits, such as discounted stays, wellness initiatives, and a commitment to sustainability, make working in Cheltenham not just a job, but a rewarding career choice.

Contact Detail:

[Employer hidden] Recruiting Team

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StudySmarter Expert Advice

We think this is how you could land Assistant Housekeeping Manager in Cheltenham

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Malmaison. Understand their values, what they stand for, and how they treat their guests. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Housekeeping Manager. Highlight your attention to detail and passion for delivering top-notch service.

✨Tip Number 3

Dress to impress! Make sure you look smart and professional for your interview. First impressions count, especially in hospitality. Show them you take pride in your appearance, just like you would in maintaining high standards in the hotel.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Assistant Housekeeping Manager role.

We think you need these skills to ace Assistant Housekeeping Manager in Cheltenham

• Attention to Detail
• High Standards
• Team Leadership
• Customer Service
• Communication Skills
• Time Management
• Problem-Solving Skills
• Adaptability
• Training and Development
• Sustainability Awareness
• Cleaning Standards Knowledge
• Guest Relations
• Organisational Skills

Some tips for your application

Show Your Passion:

When you're writing your application, let your enthusiasm for housekeeping shine through! We want to see that you genuinely care about maintaining high standards and making guests smile. Share a little about why you love this line of work!

Tailor Your CV:

Make sure your CV is tailored to the Assistant Housekeeping Manager role. Highlight any relevant experience and skills that match what we're looking for. We love seeing how your background aligns with our values and expectations!

Be Clear and Concise:

Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications. Avoid fluff and focus on what makes you the perfect fit for our team!

Apply Through Our Website:

Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!

How to prepare for a job interview at [Employer hidden]

✨Know Your Standards

As an Assistant Housekeeping Manager, you'll be the gatekeeper of room quality. Brush up on Malmaison's standards and be ready to discuss how you ensure rooms meet those expectations. Think about specific examples from your past experience where you maintained or improved cleanliness and guest satisfaction.

✨Show Your People Skills

This role is all about making guests smile! Prepare to share stories that highlight your ability to connect with people and create a welcoming atmosphere. Think about times when you went above and beyond for a guest or resolved a tricky situation with a smile.

✨Emphasise Team Leadership

You'll be leading a team, so it's crucial to demonstrate your leadership skills. Be ready to talk about how you've motivated a team in the past, handled conflicts, or trained new staff. Show them you're not just a manager but a mentor who inspires others to achieve high standards.

✨Align with Their Values

Malmaison is all about sustainability and community. Familiarise yourself with their initiatives and be prepared to discuss how you can contribute to these goals. Whether it’s through eco-friendly practices or community involvement, showing that you share their values will set you apart.