Experienced Hospitality Team Member PT/FT

At a Glance

• Tasks: Deliver top-notch customer service in a lively bar and restaurant environment.
• Company: Join Genting Casinos, a leading name in the UK leisure industry.
• Benefits: Enjoy competitive pay, flexible shifts, and a range of employee perks.
• Why this job: Be part of a fun team and make customers smile every day.
• Qualifications: Experience in hospitality and a passion for teamwork.
• Other info: Opportunities for career growth and exciting social events await you.

The predicted salary is between 24000 - 36000 £ per year.

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting experienced hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.

Key skills and responsibilities include:

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
• Being an effective team player who contributes to business improvement.
• Till operation and cash handling.
• Prepare and serve food and drinks ensuring a high standard of presentation.
• Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits:

• Company funded benefits
• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.
• Flexible benefits - designed for employees to choose the best package for their personal needs.
• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.
• Rewards, recognition, development, and events.
• Career development opportunities.
• Genting Academy - online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Experienced Hospitality Team Member PT/FT in Wolverhampton employer: Genting Casinos UK Ltd.

Genting Casinos is an exceptional employer that prioritises employee wellbeing and development, offering a vibrant work culture in the fast-paced hospitality industry. With a comprehensive benefits package including private healthcare, flexible working options, and numerous social engagement activities, we ensure our team members feel valued and supported. Join us to be part of a diverse team where your contributions are recognised and rewarded, all while delivering outstanding service to our customers.