Volunteer Feedback Coordinator

🔒 Confidential Employer
Posted 22 March 2026
LOCATION
Not specified
TYPE
Volunteer
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication Confidentiality Telephone Skills Feedback Management Empathy Active Listening

FULL DESCRIPTION

Volunteer Feedback Coordinator

We are looking for a friendly volunteer to take responsibility of completing telephone feedback surveys with families who have used our services.

The role involves:

Contacting families with a list of pre agreed questions and passing on any queries to the Care Management Team to manage and respond.

We will provide appropriate training and support.

Skills and Experience Required:

  • Friendly and personable
  • Confident on the telephone
  • Able to accept feedback without trying to solve
  • Understands the importance of confidentiality
  • Available one morning or afternoon a week for 3-4 hours

How to apply:

Please download and fill in the volunteer application form.

Alternatively, please contact Helena Maskell, Volunteer Services Manager on: [contact hidden] or email: [contact hidden]

Sign up free — access 45,000+ UK sponsor-licensed jobs