Functional Consultant – ServiceNow IRM and SecOps Solution

Job Information

- Date Opened 22/10/2025 - Job Type Contract - Industry IT Services - Work Experience 5+ years - City London - Province City of London - Country United Kingdom - Postal Code EC1A

About Us

We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market.

Job Description

Key Responsibilities

• Lead requirements gathering, process design, and configuration/customization of the ServiceNow IRM (Integrated Risk Management) platform.
• Act as the primary ServiceNow IRM Business Analyst in engagements, ensuring successful delivery of platform solutions.
• Create high-level and low-level technical design documents and contribute to architecture discussions and deployment planning.
• Demonstrate IRM and SecOps solutions as required, showcasing platform capabilities to stakeholders.
• Work across various IRM modules such as Policy Management, Compliance & Audit Management, Vendor Management, Business Continuity Management, Vulnerability Response, Incident Response, and Security Dashboard.
• Assess existing IRM processes for maturity and identify automation opportunities on the ServiceNow platform.
• Apply knowledge of advanced risk management practices and continuous control monitoring.
• Develop and execute test plans; participate in client UAT sessions and oversee production migration.
• Manage GRC use stories within Agile teams and lead iteration planning and delivery.
• Understand and utilize Observables, Indicators of Compromise (IOC), and IoC Lookups for enhanced security posture.
• Configure and implement ServiceNow GRC applications and modules, leveraging built-in capabilities such as plug-ins, workflows, UI elements, tables, dictionaries, integrations, and dependencies.
• Develop scripts and automation using ServiceNow scripting capabilities.

Required Skills

• Certified ServiceNow IRM and/or SecOps Administrator or Consultant (mandatory).
• Minimum of one full lifecycle implementation of ServiceNow IRM/SecOps.
• Strong hands-on experience with JavaScript, APIs, and Web Services.
• Working knowledge of vulnerability management processes and related tools.
• Preferred certifications: ISO, CISA, CISM, CISSP, CRISC (or equivalent).

Platform / Tool Expertise

• ServiceNow GRC (Governance, Risk & Compliance) and SecOps modules.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Applications, or a related field (B.E/B.Tech, BCA/MCA).
• ServiceNow Certified Consultant credential preferred.