Business Analyst (Guidewire Claims)
🔒 Confidential Employer
Posted 22 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
IT Services
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
GWCC
IPLM
Training Materials Development
Instructional Design
Communication
Presentation Skills
FULL DESCRIPTION
Job Information
- Date Opened 14/11/2025 - Job Type Permanent - Industry IT Services - Work Experience 5+ years - City London - Province City of London - Country United Kingdom - Postal Code EC1A
About Us
We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market.
Job Description
The Training Content & Delivery Specialist is responsible for creating high-quality training materials, delivering hands-on sessions, and supporting the rollout of training programs to a wide user base. This role requires strong subject-matter expertise and the ability to effectively guide and support trainers and end users.
Key Responsibilities
- Develop comprehensive training content, including instructional videos, hands-on demonstrations, and documentation for “train-the-trainer” programs.
- Support the rollout and delivery of training sessions to users across the organization.
- Act as a subject-matter expert in GWCC and IPLM, providing guidance, clarification, and support to SMEs and learners.
- Conduct training sessions and provide one-on-one or group support as needed.
- Facilitate feedback collection to improve training materials and delivery methods.
- Ideally be available for in-person sessions as required.
Skills and Experience
- Proven experience developing training materials and delivering technical or system-specific training.
- Strong expertise in GWCC and IPLM with the ability to answer in-depth user queries.
- Experience training or mentoring users in previous roles.
- Excellent communication, presentation, and instructional design skills.
- Ability to work effectively with subject-matter experts and cross-functional teams.
- Availability for in-person training sessions when required (preferably London-based).
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