BMC Software Consultant

Job Title: BMC Software Consultant

Job Type: FTE (£45,000 - £55,000 per annum depending on experience) Location: Worldwide

About us

For over 20 years, the founders of the company, along with many of the core team at [Employer hidden — view at passion-project.co.uk] have been providing service management solutions to enterprise telecoms organisations around the world. Understanding the distinct requirements and nuances of telecoms operations has been the mainstay of the team’s success and reputation with both clients and partners. The telecoms industry has experienced notable change over the last 20 years. Our team at [Employer hidden] has been helping clients to evolve their processes and systems to cope with this change, including the adoption of ITIL and TM Forum best practices and standards and more recently, adoption of Microservices and Cloud-based solutions architecture. As the telecoms industry embraces the new digital age and refreshes its telecoms infrastructure to provide 5G services, ANS will be assisting its clients as they transform their operating models and B/OSS to take advantage of new concepts such as NFV, SDN, and The Cloud.

Job Description

We are looking for a motivated and passionate BMC Software Consultant with experience to join an expanding team to support, drive faster delivery, and more robust solutions to our clients. As a BMC Software Consultant at [Employer hidden], you will be responsible for conducting in-depth analysis of requirements for delivering a stable and maintainable solution. As a member of the team your responsibility will be to implementation and enhance the BMC Helix platform, including design, coding, testing, deployment, and documentation to ensure the optimal development performance & delivery of the solution.

Job Requirements

• Responsibilities aimed at improving the efficiency and effectiveness of BMC Helix software systems within an organization
• Assist clients through the BMC Helix software implementation process, ensuring effective integration, configuration, and deployment of software solutions.
• Analyze the current systems, infrastructure, and procedures of clients to identify areas for enhancement or optimization.
• Understand the objectives and requirements of the client to tailor solutions effectively.
• Stay updated with emerging BMC Helix technologies and assess their suitability for specific projects.
• Perform business process workshops to capture Involve clients in decision-making processes to ensure alignment with their expectations.
• Evaluating and recommending BMC Helix technology solutions

Skillset

• Product expertise in BMC Helix ITSM configuration
• Product expertise in BMC Helix BHOM
• Product expertise in BMC Helix Discovery & CMDB
• Experience in the implementation, administration, and configuration of BMC Remedy ITSM Applications, Integrations, Customizations
• Product expertise in BMC Helix Control-M
• Familiarity with SaaS and On-prem deployments of BMC Software solutions
• ITIL certified

Work Environment

The BMC Software Consultant will work in a collaborative and dynamic environment with opportunities for BMC skill development. The role involves collaboration with cross-functional teams and engagement with clients.

[Employer hidden] is committed to fostering a diverse and inclusive workplace, encouraging individuals from all backgrounds to apply.