Telemarketing Team Leader
🔒 Confidential Employer
Posted 21 March 2026
LOCATION
Not specified
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Team Leadership
Performance Analysis
KPI Management
Quality Assurance
Customer Communication
Report Construction
FULL DESCRIPTION
Telemarketing Team Leader
The role of a Team Leader is an important step before becoming a Campaign Manager. A team leader should demonstrate an excellent management ethic and a lead-by-example attitude, in particular demonstrating prioritisation and time management skills to ensure that all targets and value-added responsibilities are achieved.
Description
The role of a Team Leader is an important step before becoming a Campaign Manager. A team leader should demonstrate an excellent management ethic and a lead-by-example attitude, in particular demonstrating prioritisation and time management skills to ensure that all targets and value-added responsibilities are achieved.
- To consistently analyse performance and understand why a campaign is not delivering on its goals, presenting solutions to the Campaign Manager
- Ability to understand, analyse and correctly balance KPIs
- Quality assurance of leads
- Ability to communicate with customers both face-to-face and on the phone, initially in the Campaign Manager’s absence
- Ability to construct and explain reports to the Campaign Manager
Salary
On Application
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