Integration Support Manager

Description

[Employer hidden] is the global leader in brand performance, redefining brand advertising for the digital and app ecosystem

As the Integration Support Manager, you will be a pivotal player in our rapidly growing global Marketplace team. Based in our London HQ, you will work closely with our Business Development leads and Account Management Leads in London. You’ll own key processes, tooling and insights that help our commercial teams perform at their best, while ensuring advertisers and publishers have a seamless experience working with [Employer hidden]

What we need

As the Integration Support Manager, you will be…

• Managing assigned Publisher portfolios and providing excellent client service
• Leading all tech-related communication during the integration process on all key client accounts
• Leading publisher integrations through SDK, oRTB, Vast and web tag
• Proactively handling challenges by liaising with and troubleshooting issues related to 3rd party providers, ensuring smooth operations and minimising disruptions
• Working cross-functionally with Product, Supply and Data Science teams to improve processes
• Liaising with key internal stakeholders and external clients

You’ll have

• Prior experience in Technical support and integrations from an AdTech company,
• You've worked with web technologies and can work in a few languages (Javascript, Python, PHP, anything mobile).
• You are great with data and have experience with MySQL, MS-SQL, or equivalent.
• Proficiency in apps/SDK integration support; you’ll play a pivotal role in seamless integrations and technical excellence
• A strong understanding and knowledge of programmatic advertising with previous exposure to campaign trafficking and pixel implementation
• Results-driven with strong analytical skill

What we can offer

• Bonus
• Hybrid working; meaning you’ll split your week between the office and home
• 25 days annual leave, plus the Public Holidays
• 1 month work-from-anywhere
• Healthcare
• CPF employer contributions
• [Employer hidden] Gives Back Day
• We’ll set you up for success, providing training and career development

To all recruitment agencies: [Employer hidden] does not accept agency resumes. Please do not forward resumes to our jobs career page, [Employer hidden] employees or any other company location. [Employer hidden] is not responsible for any fees related to unsolicited resumes.